Privacy Policy

Last updated: 14 June, 2024

Communicating the Arts and Culture Business are conferences organised by the communication agency Agenda SARL and its subsidiary Agenda Pacific.

Agenda Pacific Ltd Pty (ABN : 38 166 482 935) is committed to respecting the privacy of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website www.communicatingthearts.com .

Any questions regarding this Policy and our privacy practices should be sent by email to corinne@communicatingthearts.org.

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We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). By using our website, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

In order to keep up with changing legislation and best practice, we may revise this Privacy Policy at any time without notice. We will post any changes to this Privacy Policy on our website, so we encourage you to check this Privacy Policy from time to time.

Information we collect

We may collect the following types of personal information:

  1. Personal identification information such as your full name, email address, date of birth, gender… ;

  2. more detailed contact preferences;

  3. information about your current employment including your employer, job title and the nature of your role;

  4. information about any complaints that you have made to us; 

  5. information about your experience with our conferences. This information is requested in order to continuously improve our activity;

  6. the contact details of third parties. If you are asked to provide details about other people, please ensure that these individuals are happy for their details to be given to Agenda Pacific and used for the purposes set out in this policy (which may include using their details for marketing purposes);

  7. any other personal information which you directly provide to Agenda Pacific;

  8. usage data, such as information on how you access and use the website, including your IP address, browser type, browsing activity, and device information.

How we collect information

We collect information directly from you when you:

  1. Make a purchase on our website;

  2. subscribe to our newsletter;

  3. contact us directly via email, telephone or in person;

  4. complete and submit any forms or surveys to us, either physically or electronically.

We also collect information automatically through:

  1. Cookies (files placed on your device to collect standard internet log information and visitor behaviour information);

  2. and web beacons (electronic images used to track user navigation on our website).

We may also acquire your personal information from legitimate third-party sources such as social media platforms, referral agents, and other data providers or organisations that lawfully share data or have received your consent to do so.

Collection, use, and disclosure of your personal information

We collect and utilize your personal information for various essential functions:

  1. To ensure the website operates effectively, including providing relevant content and managing e-commerce transactions (website functionality);

  2. to process transactions, and deliver products and services (service management);

  3. to send newsletters, marketing materials, and updates (communication);

  4. to fulfill legal, regulatory, and compliance obligations (legal compliance);

  5. to ensure security and prevent fraudulent activities (fraud protection).

Specific uses include for example:

  • Sending technical, administrative, or legal notices.

  • Informing you about transactions, content, services and providing marketing materials and event information.

  • Responding to customer inquiries.

  • Collecting opinions for research and development.

  • Recording statistical data for marketing analysis.

Disclosure of information

For the purposes mentioned above, personal information may be shared with our promotional partners and other trusted third parties globally (e.g. payment processors). We are committed to safeguarding your personal information and will not use or disclose it for other purposes without your consent, except as required to comply with legal obligations or protect our rights, property, or public safety.

Data security and storage

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.  
Online credit card payments are processed using a third party payment gateway run by Webconnex LLC (TicketSpice). For more information, you can read Webconnex LLC Privacy Policy.

International data transfers

Your personal information may be transferred to and processed in countries other than your country of residence, especially in Australia, where our website is hosted. By using our website, you consent to such transfers.

External links on our website

Our website may feature links to third-party websites that might interest you. These links do not signify our endorsement or approval of the content on those websites. Each linked site operates under its own privacy practices, and we advise you to review their privacy policies. Agenda Pacific is not liable for the actions or practices of any external sites linked from our websites.

Sale of the company

If Agenda Pacific merges with another company or organisation, is acquired, or sells all or part of its assets, your personal information may be shared with our advisors and the advisors of any prospective purchaser, and may be included among the transferred assets. Regardless of such changes, your personal information will continue to be governed by this Privacy Policy.

Access to, correction and delete of your information

You have the right to access the personal information we hold about you, request corrections if you believe it is inaccurate or out of date, or ask for its delete. To exercise these rights, please contact us at corinne@communicatingthearts.org.

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Contact Us

If you have any questions about our Privacy Policy, or any problems or complaints about how we have collected, used, stored, handled and disclosed your personal information, please contact us:

Agenda Pacific
5/1A Neptune Street, Coogee, 2034
Corinne Estrada, CEO of Agenda Pacific and Founder of Communicating the Arts
corinne@communicatingthearts.org
Tel: +61 403 413 120 (AEST)