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CTA Singapore 2023, National Gallery Singapore

Tanisha Gandhi Tanisha Gandhi

Can branding build trust in cultural organisations?

At Communicating the Arts Ottawa-Gatineau 2026, leading cultural institutions reveal how branding has become a strategic tool for trust, relevance, and public engagement through an approach centred on perception, trust, and emotional connection.

In the cultural sector, branding is no longer about logos, campaigns, or visual identity alone. It has increasingly become a form of leadership β€” the ability to shape how institutions are understood, trusted, and emotionally experienced by the public.

The emerging lesson from Communicating the Arts Ottawa-Gatineau 2026 is that branding is no longer peripheral to cultural work. It is becoming a way of shaping meaning, trust, and emotional relevance in society.

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Tanisha Gandhi Tanisha Gandhi

The museum is burning. Now what?

Scandals. Robberies. Leadership crises. Public backlash. From the break-in at the Drents Museum to the Louvre heist that dominated headlines at the end of 2025, museums are entering an era of permanent scrutiny, where every decision can trigger a communication crisis.

At Communicating the Arts 2026 Ottawa–Gatineau, cultural leaders and communication experts will confront a difficult question: how can institutions preserve public trust when authority itself is being challenged?

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Tanisha Gandhi Tanisha Gandhi

The invisible bridge: how sound connects minds, cultures, and worlds

From the brain to cultural strategy, sound reveals its power to build trust and bridge worlds in museum and arts experiences, echoing the vision of the conference.
Communicating the Arts Ottawa-Gatineau speaker, Kevin Jamey, PhD, a cognitive neuroscientist affiliated with the UniversitΓ© de MontrΓ©al and the University of Southern California, presents research on how music shapes cognition and neurodevelopment.

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